August 27, 2023

JF3279: Dave Spooner — Strategies for Remote Property Management

 

 

 

Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments.

Key Takeaways:

  • Effective Remote Management Techniques:
    • Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties.
    • He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more.
  • Prioritizing Tenant Experience and Communication:
    • Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction.
    • He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards.
  • Tailoring Management to Specific Scenarios:
    • With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs.
    • He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals.

 

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Dave Spooner | Real Estate Background

  • Co-founder of Innago
  • Portfolio:
    • 8 units, two triplexes and a duplex in Cincinnati area
  • Based in Cincinnati, OH
  • Say hi to him at: 




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